Privacy Policy for DailyPosts

Effective Date: May 23, 2024

We (DailyPosts) have made revisions to this Privacy Policy, effective May 23, 2024. By continuing to use our Services after May 23, 2024, you agree to the new Privacy Policy as outlined below.

1. Introduction

This Privacy Policy describes what information you provide to us, information we automatically collect about you, how we use and share your information, and your rights regarding your personal data. The terms “we,” “us,” and “our” refer to DailyPosts. The terms “you” or “your” refer to visitors of our website and authorized users of our Services (www.dailyposts.co).

The term “personal information” herein has the meaning of “personal data” under the UK GDPR and EU GDPR. DailyPosts acts as the processor of your personal data under the UK GDPR, collecting and processing your data lawfully and with your consent when required.

By using any of our Services, you consent to the collection, transfer, storage, processing, and disclosure of your information as described in this Privacy Policy—even if your data is transferred to countries outside your jurisdiction for processing. If you have questions or concerns about this policy, please contact us at [email protected] or submit a request via our support page at www.dailyposts.co/support.

2. Information that You Provide to DailyPosts

We require certain information from you to provide our Services. When you choose to share the following information, we collect and use it to operate our Services:

2.1 Basic Account Information

• Name
• Email address
• Password (securely hashed)
• Phone number (optional)
• Profile photo (if uploaded)
• Billing address
• Credit card details (number, expiration, CVV) and PayPal address

This information is provided when you register for an account, subscribe to our Services, update your profile, or participate in webinars, surveys, promotions, or support requests.

2.2 Contact Information and Mailing Lists

• We use your email address to authenticate your account, send transactional notifications, and deliver marketing messages if you opt in. You can unsubscribe via the link in those emails or in your account settings.
• If you provide a phone number, you consent to receive service-related calls or SMS messages at that number.
• We retain email correspondence with our support team (including message content and metadata) to resolve your inquiries.
• If you upload email or SMS contact lists for campaigns, you represent that you have obtained consent from those contacts for the intended communications.

2.3 Payment Information

• To process your subscription or purchases, we collect payment information: credit/debit card number, expiration date, CVV, billing address, and PayPal address.
• We transmit this data securely to our payment processor, Stripe, Inc., via TLS. We do not store full payment details on our servers.
• We may store invoices and receipts for up to seven (7) years to fulfill legal and tax obligations.

2.4 Inputs to AI Features

When you use DailyPosts AI-powered tools, any text or content you input is processed solely to provide those features. We instruct our AI service providers not to retain or use your inputs for any other purpose.

3. Information We Collect Automatically

When you visit or use our Services, we may automatically collect the following:

3.1 Location Information

• IP address and approximate geolocation
• Device settings such as time zone

3.2 Links and Product Usage

• Interactions with links across our Services (emails and in-app)
• Feature usage, session duration, and navigation paths

3.3 Social Media Profile Data

When you connect social media accounts (e.g., Facebook, Twitter, LinkedIn, YouTube, Instagram), we may collect and store:

• Links to your avatar and profile photos
• Direct messages or private messages you grant access to

3.4 Cookies

We use cookies to distinguish you from other users, remember preferences, and improve site performance. Cookies help us:

• Administer and troubleshoot our Services
• Personalize content and ensure proper display on your device
• Measure effectiveness of advertising and recommendations

3.5 Log Data and Session Recordings

We collect log data and may record sessions to improve usability:

• Technical information (IP address, browser type/version, OS, plugins)
• Visit information (URLs visited, page load times, errors, clicks, scrolls)
• Optional video recordings of your web session for research and support

4. How We Use Your Information

• Provide and improve Services: Understand usage, tailor features (e.g., scheduling in your time zone), and develop new products.
• Security and fraud prevention: Monitor for suspicious activity and protect accounts.
• Communications: Respond to support requests, send updates, and deliver marketing communications (with opt-out).
• Analytics and research: Conduct surveys, testing, audits, and internal data analysis.

5. Information We Receive from Other Sources

We may combine information from other sources with data you provide, including:

• Third-party integrations (Google Analytics, YouTube API, social networks)
• Business partners, advertising networks, analytics providers, and credit reference agencies

Such combined information is used for the purposes described above.

6. Information We Share and Disclose

We do not sell or trade your personally identifiable information. We may share it with:

6.1 Sharing You Control

• Third-party apps or social networks you authorize
• Team members or clients you add to your account
• Campaign recipients when you initiate email/SMS sends

6.2 Third-Party Data Processors and Service Providers

We engage trusted subprocessors to perform business functions:

• Amazon Web Services, Inc.
• 2NDSITE Inc.
• Android, Inc.
• Apple, Inc.
• Asana, Inc.
• Atlassian Corporation Plc.
• Bitly, Inc.
• Canva Germany GmbH
• Canva, Inc.
• Clifton Technologies APS
• Crazy Egg Inc.
• Dropbox, Inc.
• Embed.Ly, Inc.
• Giphy, Inc.
• GitHub, Inc.
• Google, LLC
• Grammarly, Inc.
• Guru Technologies, Inc.
• HeyTaco, LLC
• HubSpot, Inc.
• Igil Webs SRL
• Img.ly GmbH
• LinkedIn Corporation
• Livestorm SAS
• Meta Platforms, Inc.
• OpenAI, Inc.
• Pendo.io, Inc.
• Pinterest, Inc.
• Productboard Inc.
• RealtimeBoard Inc.
• SanityCheck.io Ltd
• SendGrid, Inc.
• Slack Technologies, Inc.
• Stripe, Inc.
• SweetHawk Pty Ltd
• Swifteq Ltd
• TikTok Inc.
• Twitter, Inc.
• User Testing, Inc.
• Xero Ltd
• Zapier, Inc.
• Zendesk, Inc.
• Zoom Video Communications, Inc.

6.3 Affiliates and Change of Ownership

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity under the terms of this Privacy Policy. We may also share data with our affiliates to help operate our Services.

7. Where We Store and Transfer Your Personal Data

Your data may be transferred to and stored outside the European Economic Area (EEA), including in the United States. We use Standard Contractual Clauses (Appendix 2) and TLS encryption to safeguard your data in transit and at rest. We follow strict procedures to prevent unauthorized access.

8. Data Deletion

We retain personal data only as long as necessary to provide our Services or until your account is deleted. You may:

• Deactivate your account (up to 90 days to restore after deactivation)
• Request immediate deletion (processed within 72 hours)
• Have all content you created removed, including from third-party processors

9. Your Rights under UK GDPR & EU GDPR

Under applicable GDPR, you have the following rights:

9.1 Accessing or Rectifying Your Personal Data

Use your account settings to view, correct, delete, or modify data you provided. You can download certain data (messages, analytics) from the platform.

9.2 Deletion

See section 8 for details on account deactivation and deletion.

9.3 Object, Restrict, or Withdraw Consent

You may withdraw consent for marketing or other processing by contacting us; we will deactivate your account upon request. You can also opt out of marketing emails via the unsubscribe link.

9.4 Portability

Download your content and data through our export tools, or request assistance from support.

9.5 Right to Lodge a Complaint

If you believe we’ve infringed GDPR, you have the right to lodge a complaint with your local supervisory authority.

9.6 Additional Information or Assistance

Links to third-party sites on our Services have their own privacy policies; we are not responsible for those policies.

10. United States Privacy Law Compliance

Where U.S. privacy laws apply, you may exercise the following rights:

• 10.1 The Right to Know: Request categories or pieces of personal information collected, purposes of use, and third-party disclosures (twice per year, free).
• 10.2 Rectification: Correct inaccuracies in personal information.
• 10.3 Erasure: Request deletion of personal data, subject to legal exceptions (e.g., backups).
• 10.4 Limitation of Use or Disclosure: Limit use or sharing of your personal data.
• 10.5 Objection/Opt-out: Opt out of sales or sharing of personal information.
• 10.6 Data Portability: Obtain a copy of personal data in a portable format.
• 10.7 Automated Decision-Making: Opt out of profiling or automated decisions without human intervention.

11. Vulnerability Reporting Policy

We encourage responsible reporting of security vulnerabilities via our support page (www.dailyposts.co/support). We commit to investigating all legitimate reports; compensation is not offered.

12. Contact Us

For questions or requests regarding this Privacy Policy, email us at [email protected]. To verify your identity, please include specific information about your account usage and a secure contact method.

13. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. The latest version will always be available at www.dailyposts.co/privacy. If we make material changes, we will notify you by email. You will be prompted to consent to the updated policy upon your next login. Continued use of the Services after changes constitutes your acceptance of the revised policy.